I will never, and i mean NEVER shop in that store again. Here is why.
earlier today, i went to their store, as they are local to me in lexington/west columbia SC. I went to pickup little things like a ar trigger guard and any mags i could find. Low and behold i spied a 20 round pmag. I jumped on it.. and the trigger guard (Palmetto was sold out of both)
i received excellent service, so much so that i was asked if i wanted 30 round pmags. shocked i said yes, if you have any but i thought you didnt have any. they had a good bit in the back room he said and asked how many i wanted. I said, 2. I wont be greedy or try to buy them out... So i left, texted my co-worker who's 70 years old, told him, and he decided to head that way... texted another friend of mine, and he waited 30 min and went..
my co-worker said he was told they dont have any and whomever told him they did is whom he needs to go get them from by a guy in a grey shirt with a salt and pepper beard n glasses.
My buddy who went after my co worker wnet in and was told sure, here's 2. ahve a good day .. i dont know who helped him.
I was back out this evening with the wife to eat, and decided since i felt bad that my 70 year old co-worker drove 20 miles to get them, and was told rudly they didnt have them, to try my luck for him.
unbeknownst to me, i got the same guy that waited on my co-worker. this guy talked to me like i was a dog, I've never felt so disrespected in a business in my life. Here's roughly how it went down :
GreyClown : have you all been helped?
Me: No i havent. I was wondering if you had any more of those Pmags left in the back room over there (pointing)
greyclown: No we dont have any of those. sorry we have DPMS steel 30 rounders for 27.00 each.
me: i was here a few hours ago and was told you had a few in the back room over there for sale (pointing again)
GreyClown : whos selling you them.
me: well you hopefuly will be
Greyclown: no wasnt me, you better go get them from whomever sold you them.
me : well it was a gentleman in a white t shirt with short black hair and beard.
greyclown : those are not for sale, we have DPMS 30 round metal mags for 27 each ... (walks off)
alot is missing in tonality and expression obviously, but the guy was a total jerk.
Not to mention trying to sell DMPS metal mags for 27 each, is highway robbery as well.
I'm usually pretty laid back, but anyone to treat a customer, or another person for that matter how this guy treated and spoke to me, well that type of company needs to no longer have my money.. its not like they were busy as all get out, and its not like Palmetto State Armory doesnt have 2 stores within 20 miles from that location as well.
Whatever this guys name is, i hope he knows he just lost his company a permanent customer.
sorry for the rant, but i dont want any of our fellow Firearm enthusiasts ripped off by this place, much less to be treated this badly.
earlier today, i went to their store, as they are local to me in lexington/west columbia SC. I went to pickup little things like a ar trigger guard and any mags i could find. Low and behold i spied a 20 round pmag. I jumped on it.. and the trigger guard (Palmetto was sold out of both)
i received excellent service, so much so that i was asked if i wanted 30 round pmags. shocked i said yes, if you have any but i thought you didnt have any. they had a good bit in the back room he said and asked how many i wanted. I said, 2. I wont be greedy or try to buy them out... So i left, texted my co-worker who's 70 years old, told him, and he decided to head that way... texted another friend of mine, and he waited 30 min and went..
my co-worker said he was told they dont have any and whomever told him they did is whom he needs to go get them from by a guy in a grey shirt with a salt and pepper beard n glasses.
My buddy who went after my co worker wnet in and was told sure, here's 2. ahve a good day .. i dont know who helped him.
I was back out this evening with the wife to eat, and decided since i felt bad that my 70 year old co-worker drove 20 miles to get them, and was told rudly they didnt have them, to try my luck for him.
unbeknownst to me, i got the same guy that waited on my co-worker. this guy talked to me like i was a dog, I've never felt so disrespected in a business in my life. Here's roughly how it went down :
GreyClown : have you all been helped?
Me: No i havent. I was wondering if you had any more of those Pmags left in the back room over there (pointing)
greyclown: No we dont have any of those. sorry we have DPMS steel 30 rounders for 27.00 each.
me: i was here a few hours ago and was told you had a few in the back room over there for sale (pointing again)
GreyClown : whos selling you them.
me: well you hopefuly will be
Greyclown: no wasnt me, you better go get them from whomever sold you them.
me : well it was a gentleman in a white t shirt with short black hair and beard.
greyclown : those are not for sale, we have DPMS 30 round metal mags for 27 each ... (walks off)
alot is missing in tonality and expression obviously, but the guy was a total jerk.
Not to mention trying to sell DMPS metal mags for 27 each, is highway robbery as well.
I'm usually pretty laid back, but anyone to treat a customer, or another person for that matter how this guy treated and spoke to me, well that type of company needs to no longer have my money.. its not like they were busy as all get out, and its not like Palmetto State Armory doesnt have 2 stores within 20 miles from that location as well.
Whatever this guys name is, i hope he knows he just lost his company a permanent customer.
sorry for the rant, but i dont want any of our fellow Firearm enthusiasts ripped off by this place, much less to be treated this badly.
